In recent years, many challenges have come from the changes in the economy and workforce, along with a growing shift to hybrid work.  These changes have also required that Companies provide training for their managers to ensure effectiveness of their teams with such a changing environment.  Below, are six top skills needed for managers to make this type of shift successful:

1. Effective Communication with Flexible Workforces  

2. Setting Priorities & KPI’s

3. Building Cross-functional Collaboration

Building cross-functional collaboration within different teams can effectively drive through projects and ideas with better outcomes.   Managers who engage and develop this skill can:

    • Increase productivity
    • Facilitate employee growth & cross-training
    • Strengthen company culture
    • Improve department communication & engagement

4. Creativity and Coaching

5. Technology / Data Focus

6. Change Management

Businesses face a variety of challenges that they have to adapt to such as changes in technology, laws and regulations, business, and economic trends. It is the managers responsibility to guide these organizational changes to fruition from the preparation stage to implementation to ensure their department’s success. Changes can be:

    • Adaptive – gradual changes to evolve output, processes, workflows, and strategies over time.
    • Transformational – larger scale changes involved in redeveloping the core business.

Both of these require a well thought out plan, for short term and long term, that includes communications and how to deal with team members who don’t seem to be moving forward. 

 

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